H.R. 3632 · 112th Congress

Basic Airline Services to Improve Customer Satisfaction Act

Stage
In committee
Introduced
2011-12-12
Latest action
2011-12-13 · Referred to the Subcommittee on Aviation.

Summary

Basic Airline Services to Improve Customer Satisfaction Act - Directs the Administrator of the Federal Aviation Administration (FAA) to prescribe regulations to require commercial air carriers to allow each air passenger who has purchased a ticket, and without paying a charge in addition to the ticket price, to: (1) check one bag; (2) carry on one personal item and one carry-on bag; and (3) once on board the aircraft have access to a seat, potable water, and bathroom facilities.

Imposes a civil penalty on air carriers that fail to comply with such regulations.